LEGAL

SMS Terms and Conditions

Last updated: August 22, 2026

Program Name and Purpose

This page sets out the terms and conditions of the Carolina Legacy Law Group, PLLC client text message program. The program sends transactional updates to existing clients about their own legal matter. It is operated by Carolina Legacy Law Group, PLLC, an estate planning law firm licensed in North Carolina and South Carolina. This is not a marketing or promotional program, and we do not send advertising through it.

Messages You Will Receive

Enrolled clients receive a text when their attorney sends them a message in their secure client portal. Each message identifies the firm, tells you to sign in to your portal to read and reply, and includes opt-out instructions. We never include the content of your message, your matter details, or any other confidential information in a text. Example: "New message from Carolina Legacy Law. Sign in to your client portal to read and reply: [portal link] Reply STOP to opt out."

How to Opt In

Text messaging is off by default for every client. To enroll, sign in to your client portal, open your Profile page, and turn on the "Text message updates" setting. Before you turn it on, that setting displays the mobile number that will be texted, states that message and data rates may apply, and states that you can reply STOP to opt out. Turning it on records your consent with a timestamp. The firm cannot turn this setting on for you, and no one is enrolled without taking this step themselves. There is no text-message keyword for joining the program.

Message Frequency

Message frequency varies and depends on activity in your matter. Most clients receive a small number of messages over the life of their engagement — typically only when their attorney replies to them in the portal. There is no recurring or scheduled send.

Cost

Carolina Legacy Law Group, PLLC does not charge you for these messages. Message and data rates may apply, depending on your mobile plan and carrier. Contact your wireless provider for details about your plan.

How to Opt Out

You may cancel at any time. Reply STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, OPTOUT, or REVOKE to any message from us and you will receive a single confirmation, after which we will send you no further texts. You may also turn the "Text message updates" setting off in your client portal, which has the same effect. Opting out of texts does not affect your legal representation, your access to the client portal, or the email notifications you continue to receive.

How to Get Help

Reply HELP or INFO to any message for assistance. You may also contact us directly at david@carolinalegacylaw.com or (704) 268-9480 during normal business hours. For questions about your mobile plan, message charges, or delivery, contact your wireless carrier.

Eligibility

The program is available only to existing clients of Carolina Legacy Law Group, PLLC who have an active client portal, who are 18 years of age or older, and who have a mobile number capable of receiving SMS in the United States. We do not offer the program to the general public and there is no way for a non-client to enroll.

Carriers and Delivery

Wireless carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed and depends on your carrier, device, and coverage. Because delivery cannot be guaranteed, text messages are a convenience notification only — your secure client portal and email remain the authoritative channels for anything concerning your matter, and you should not rely on a text message to receive time-sensitive information.

Privacy

If you opt in, we collect your mobile number and a timestamped record of your consent. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Our full Privacy Policy explains how we handle your information generally.

Privacy Policy

Changes to These Terms

We may update these SMS terms and conditions from time to time. The date at the top of this page reflects the most recent revision. Material changes to how the program operates will be communicated to enrolled clients before they take effect.

Contact

Carolina Legacy Law Group, PLLC — david@carolinalegacylaw.com, (704) 268-9480. Questions about these terms, or about the text message program generally, can be sent to either.

Carolina Legacy Law Group, PLLC · Privacy Policy · Terms of Use · SMS Terms · Disclosure